Privacy Policy

Last Updated: 24 July 2026

At StickNTrack, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website or purchase our products.By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

StickNTrack is a UK-based retailer of Bluetooth tracking devices and accessories.

Address:
613C Ringwood Road
Bournemouth
BH22 0AD

Email: info@stickntrack.co.uk

Telephone: 07774 259815

What Information We Collect

Depending on how you use our website, we may collect:

Personal Information

  • Name
  • Billing address
  • Delivery address
  • Email address
  • Telephone number

Order Information

  • Products purchased
  • Order history
  • Payment status
  • Shipping information

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage
  • Cookies and analytics data

 

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Arrange delivery
  • Respond to enquiries
  • Provide customer support
  • Send order updates
  • Improve our website and services
  • Detect fraudulent activity

Comply with legal obligationsIf you’ve opted in, we may also send marketing emails about new products, offers and updates. You can unsubscribe at any time using the link in any email.

Payments

We do not store your payment card details.

Payments are processed securely by trusted third-party payment providers such as Stripe and PayPal (where selected). These providers process your payment information in accordance with their own privacy policies.

Email Marketing

If you subscribe to our newsletter or consent during checkout, your contact details may be stored within FluentCRM so we can send you relevant marketing emails and product updates.

You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

Orders

Our online store is powered by WordPress using FluentCart.

Your order information is securely stored to allow us to: Process purchases Manage deliveries Handle returns Provide customer support Maintain warranty records where applicableCookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Keep your shopping basket active
  • Measure website performance
  • Understand how visitors use our website
  • You can manage or disable cookies through your browser settings.

Sharing Your Information

We never sell your personal information.

We may share your information only where necessary with trusted service providers, including:

  • Payment processors
  • Delivery companies
  • Website hosting providers
  • Email marketing providers Analytics providers

These organisations only receive the information required to perform their services.

Data Security

We take appropriate technical and organisational measures to protect your information against unauthorised access, loss or misuse.

While no online system can guarantee absolute security, we continually work to protect your personal data.

How Long We Keep Your Data

We only retain your information for as long as necessary to:

  • Fulfil orders
  • Meet legal and tax obligations
  • Resolve disputes
  • Provide customer support

 

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent for marketing
  • Request a copy of your data

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices of third-party websites and encourage you to read their privacy policies before providing personal information.

Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time.Any changes will be published on this page along with the revised “Last Updated” date.Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

StickNTrack
613C Ringwood Road
Bournemouth
BH22 0AD

info@stickntrack.co.uk

07774 259815