Frequently asked questions
What is your returns policy?
We offer a 30-day return period from the date you receive your order.
To be eligible for a return:
- The device must be returned within 30 days of delivery
- The tracker must be in its original condition.
- All original packaging must be included and free from damage
If the item has been used, we reserve the right to apply a reasonable deduction for any loss in value based on a loss of battery percentage.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Shipping options
- £2.99 - Standard 3-5 Business Days
- £4.99 - Royal Mail Next Day
What can I track with StickNTrack?
You can track anything valuable, including tools, bikes, vehicles, trailers, machinery, and more.
We have a variety of products that can be used for different situations
Do I need a SIM card or subscription?
No. StickNTrack works without a SIM card, so there are no ongoing fees or contracts.
You just need to purchase a new tracker when the old one runs out of battery